Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Account information (name, email address, password)
  • Profile information (bio, profile picture)
  • Content you create and publish through our service
  • Payment information (processed securely through Stripe)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf (e.g., payment processing, analytics)
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, property, and safety of Postflow, our users, or others

4. Social Media Connections

When you connect your social media accounts to Postflow, we access only the permissions necessary to publish content on your behalf. We do not access your private messages or other sensitive information. You can disconnect your accounts at any time through your settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict certain processing of your information
  • Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content. You can control cookies through your browser settings.

9. Children's Privacy

Postflow is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@postflow.com